Privacy Policy
Lewisham Nanny Solutions Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.
1. Who We Are
Lewisham Nanny Solutions Ltd provides private nanny introduction services.
Contact details:
Email: hello@lnsnannies.co.uk
Phone: 07538 425076
For the purposes of UK data protection law, Lewisham Nanny Solutions Ltd is the data controller.
2. What Data We Collect
We may collect and process the following personal data:
Name
Email address
Phone number
Information submitted through contact forms
Details relating to childcare requirements or enquiries
Any additional information you choose to provide when contacting us
We do not knowingly collect data from children.
3. How We Collect Your Data
We collect data when you:
Complete a contact form on our website
Contact us via email, phone, or WhatsApp
Communicate with us regarding our services
4. How We Use Your Data
We use your personal data to:
Respond to enquiries
Provide nanny introduction services
Communicate with you about your request
Maintain internal records
Improve our services and website
We only use your data where there is a lawful basis to do so, including consent, contractual necessity, or legitimate interests.
4A. Legal Basis for Processing
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR). The lawful bases we rely on include:
Consent – Where you have given clear consent for us to process your personal data, such as when you submit an enquiry form or contact us directly.
Contractual Necessity – Where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract for nanny introduction services.
Legitimate Interests – Where processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests. This may include responding to enquiries, improving our services, and maintaining internal records.
Legal Obligation – Where we are required to process personal data to comply with a legal or regulatory obligation.
5. Sharing Your Data
We do not sell or rent your personal data to third parties.
Your data may be shared only where necessary, including:
With nanny candidates, where relevant to your enquiry
With service providers who support our website or communications
Where required by law or regulatory authorities
All third parties are required to respect the security of your data.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
Data is stored securely and only accessed by authorised persons.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
When data is no longer required, it is securely deleted.
8. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
9. Cookies
Our website uses cookies to improve functionality, performance, and user experience.
Cookies are small text files placed on your device when you visit our website. They help us understand how visitors use our site and allow certain features to function properly.
We may use the following types of cookies:
Strictly Necessary Cookies – Required for the operation of the website.
Performance and Analytics Cookies – Help us understand how visitors interact with our website so we can improve it.
Functionality Cookies – Enable enhanced features and personalisation.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more detailed information about the cookies we use, please contact us using the details above.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Lewisham Nanny Solutions Ltd
Email: hello@lnsnannies.co.uk
Phone: 07538 425076
